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Consumer Advisory


KNOW YOUR RIGHTS - Challenging denials of health claims and requesting an independent review

If an insurance company denies a request or claim for medical treatment, insureds have the right to appeal the company and also to then ask the Department of Insurance to review the denial.  For more information, please click on the link below for the informational flyer.

Consumer Advisory Information Sheet

BIACAL wants to know the outcome.  Please contact Administrative Director, Paula Daoutis, at if you were successful in overturning the original denial or if you continue to be denied medical treatment.  Please contact Paula directly at (661) 873-6555 with questions.


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